![]() How can I find out more?įor specific questions contact CMS at 36. However, by postal service standards this mail is considered “nonmailable” and may be returned to the sender by the USPS. Mail that does not meet the regulation will be metered at full rate and submitted to the USPS. What happens to my mail if it does not meet the regulation? Call CMS customer service with your specific question at 36. There are several ways to alter mailings to meet this regulation changes to the size of the envelope or envelope window, re-formatting of the address, adjustments to the insert fold/size, etc. Can CMS help us pass the tap-test?ĬMS is committed to assisting customers meet this regulation. No, CMS will be conducting random quality control tests but will no longer be notifying the sender. Will CMS notify me if my mail does not meet the regulation? All mail will be submitted to the post office without delay. Mail that does not meet the regulation will be separated and metered at full-rate (no presort discount applied). Mail sent in window envelopes will be subject to the tap-test. What will CMS do with my mail to check for compliance? The delivery address must remain visible in the window with 1/8” clearance at all times. The mail is tapped on the top, bottom, right, and left sides. The “tap-test” is the method used to see if mail meets the regulation. The regulation pertains to all mail sent in window envelopes. It is the USPS manual that contains standards governing domestic mail services descriptions of the mail classes and services and conditions governing their uses and standards for rate eligibility and mail preparation. ![]() The revised postal regulation (DMM 601.6.3) states that the delivery address on mail sent in window envelopes must show completely, with 1/8” clearance, at all times during processing and delivery, even if the insert moves. ![]()
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